Agentic systems · Automation · Product design
I study how the team works and turn manual tasks and disconnected tools into integrated workflows, copilots and agents — from prototype to adoption. I support adoption with training built around company roles and real use cases.
I reply within one business day
What I do
I start from how the team actually works, identify where time and information are lost, and build the most useful path: strategy, prototype, integration and adoption.
I map processes, data and constraints, define a practical roadmap and design training around company use cases. The team knows what to automate, how to use it and under whose responsibility.
Process audit · Roadmap · TrainingI design RAG assistants and internal tools that work with company data, cite their sources and fit existing workflows.
RAG · APIs · Internal toolsI connect systems and repetitive steps into observable workflows, with human approval wherever judgement matters.
Agents · Workflows · Human in the loopI make AI uses, data, responsibilities and controls explicit. AI Act programmes are delivered through Upion, a venture in validation.
Inventory · Policy · ControlsOperating stack
The stack changes with the process. I use these tools to move quickly from workflow maps to interfaces, integrations and systems ready for day-to-day work.
I choose the stack after the problem: fewer dependencies, more control.Flows, interfaces and components that can be tested before investing in production.
Coding agents and version control to build, verify and iterate quickly.
Workflows and system connections, with human control at decision points.
Data and documents become a searchable, traceable and maintainable knowledge base.
Selected work
Three B2B systems designed around real work, now reframed as concrete opportunities for automation and decision support.
I designed the internal product end-to-end: design system, components, early prototype and initial AI automations for intake, triage, routing and resolution support.
The prototype shows how email can become a structured workflow while keeping people in control of operational decisions.
My roleFrom brief to product: design system, components, early prototype and AI automations.
An operations dashboard and client portal unify the cycle. The proposed AI evolution can check completeness, priority and next actions.
A clearer, more scalable process from document retrieval to internal review.
One agentic workflow coordinates collection, drafting, approval and publishing.
A repeatable model for operators with similar processes, while keeping human approval before publishing.
A more consistent, verifiable editorial process that is ready to evolve.
Selection becomes clearer and more verifiable, with explicit criteria instead of a simple directory.
Reusable operating practices that remain connected to their original source.
The proposition and delivery model are being validated with the market. Not an established company.
Method
Each phase reduces uncertainty around the problem, the solution and the value created.
We map the workflow, people, data and constraints, then choose the right intervention point.
We make the solution tangible and test it against real work before investing in production.
We connect systems and data, define controls and prepare the team for day-to-day use.
We observe adoption, quality and operational impact, then improve what creates value.
Notes from the field
Training, validation and tool-building: reflections grounded in real projects and open questions.
What professional training at Inforcoop Ecipa taught me about real AI adoption.
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The hypotheses I am validating between a working pilot and an adoptable system.
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Building is more accessible. Maintenance, security and responsibility remain the boundary.
Read the articleAbout
I’m Alessio Marcone. I combine product design, automation and software building to turn an operational problem into a system the team can understand, integrate and use.
Based in Turin, working remotely with companies in Italy and abroad.
I also build web and creative coding projects — portfolio available on request.
Let’s talk
Tell me what happens today, where the workflow gets stuck and which outcome you need. I’ll reply with a concrete first point of view.